FAQ

Q  At what times are the WM/Reuters Rates published?
A  WM/Reuters Spot Rates are published 24 hours a day from Monday 7am (Sydney time) until Friday 10pm (UK time).  The WM/Reuters Forward Rates are published daily from 7am – 9pm (UK time) and 4pm Sydney time.  We have recently extended our Forward service to include rates at 17:00 hours New York time, 10:00 hours Sydney time, and 14:00 New Zealand time.

Q At what time are the Closing Spot and Closing Forward Rates published?
A The WM/Reuters Closing Spot and Closing Forward Rates are always published daily Monday to Friday at 4pm UK time.

Q What time stamps are on the WM/Reuters direct files of data?
A All time stamps on our Intraday files are shown in GMT (Greenwich Mean Time) all year round.  This can change relative to local time during the year as some countries adopt Daylight Saving Time or equivalent.  The exception to this is the Closing Spot and Closing Forward files.  These are always time stamped 4pm.

Q Why do WM/Reuters publish some rates on an inverted basis?
A Market convention drives whether a currency is published as inverted or not.  Please refer to section 2.3 of our Methodology Document or our Inverted and Non Inverted Currency Document.

Q What days throughout the year are the WM/Reuters Rates not published as normal?
A Our policy is to publish rates as normal providing there is sufficient liquidity in the marketplace.  In  the event of insufficient liquidity the rates will not be published at certain times or on certain days.   To view all our services alterations until 2014, please see our Service Holiday Calendar Page.

Q How do I get access to the WM/Reuters Rates?
A Our rates are distributed Direct from The WM Company or alternatively via one of our Vendors.

Q Where can I find additional information on Reuters about the WM/Reuters Rates?
A Additional information can be found on Reuters Pages WMRSPOT01 - 04, WMR(P)SPOT01 - 04, WMRFORWARD01 - 04, and WMR(P)FORWARD01 - 04.  Futher information is available via our Spot and Forward Rates Configuration on Reuters Document.

Q How do I pay to access the WM/Reuters Rates?
A This depends on your preferred method of delivery.  For more information please contact the Sales Team at wmreuters.sales@wmcompany.com.

Q Can I view the WM/Reuters rates prior to subscribing?
A Please contact wmreuters.sales@wmcompany.com for a sample file or alternatively a 30 day free trial via a vendor.